Contact Us

Thank you for visiting our website! If you have any questions, feedback, or need assistance, please don't hesitate to reach out to us through the contact options below. We're here to help and look forward to hearing from you, and we’ll try our best to respond within 24 hours.

Email

For any inquiries regarding your order, please include both the order platform,store name and order number in your email. Thank you!

    If you do not receive a reply from us within the expected timeframe, please make sure to check your SPAM or JUNK folders, as our response may have been filtered.

    Magcubic Customer Service is available Monday through Friday from 8:30 AM to 6:00 PM (UTC +8). If you reach out to us after 6:00 PM or over the weekend, no need to worry—we will respond as quickly as possible. Rest assured, you will hear from us no later than the next business day. Thank you for your understanding, and we look forward to assisting you!

    Fill out the form

    If your inquiry is related to an order, please be sure to include the following details in message:
    - Order platform
    - Store name
    - Order number
    Thank you for your understanding and assistance.